Is This Future Shock? » Twitter

BT Twitter accounts

SteveEllwood — Tue, 16 Jun 2009 09:28:41 +0000

Following a tweet from @andypiper about a list of IBM Tweeters, I wondered if it would be a good idea to have a list of BT Twitter accounts.

As @andypiper said

although the list of “IBM*” Twitter IDs is useful, it is far from complete – there are many IBMers active here

So, I don’t feel so bad in pointing to:

@BizExperience – Twitter account for BT Business Experience 2009 29 June – 3 July
@BTCare – BT’s face for residential customers
@BTBusiness – BT’s face for business customers
@BTCloudApps – integrating connectivity, bus apps, devices and service for the total cloud computing solution
@BTFresca – behind many of the world’s fastest growing and most successful ecommerce websites
@BTInsight – BT’s web site for small business
@BTOpenZone – news and help for BTOZ customers
@BTServiceUpdate – Service status update for BT Business Broadband or phone line (see http://ow.ly/ukd3)
@BT Tradespace – online community for SMEs, individual sellers and customers
@btviewpoint -
BT Viewpoint – Latest developments and trends in business communications and cloud computing
@insightsideas – Business insights and Ideas from BT Global Services
@ribbit – open platform for voice/2.0 integration
@9600- Andrew Back, Open Source Strategist at BT Osmosoft
@busyhobs- Alan Hobson, BT Global Services
@gadgetmanmike – Mike Hinton, Head of Service Management EMEA, BT Conferencing
@gkc – Gary Casey
@iain_mac – GM for BT Business Service
@Jermolene – Jeremy Ruston, BT’s Open Source head lad
@jpdenison – GM for BT Systems and Innovation
@labete – James Marwood, Change consultant, self protection instructor, productivity geek
@markmorrell – BT’s Intranet manager
@martinfaux – working on BTB’s Proactive Digital Care initiative
@mccartc3 – Clyne McCarthy
@mcreedy – Michael Creedy – BT Wholesale Customer Services Network & Planning
@osmosoft – Open source application developers
@psd – Paul Downey, Internet Kitteh and author of The Web is Agreement and The URI Is The Thing
@raymond_merrill – Raymond Merrill, HR Solutions specialist
@sgt101 – Simon Thompson, chief research scientist for intelligent interactive systems
@srowney – Simon Rowney, Head of Technology Improvement
@stan1ey – Steve Stanley, BI Specialist within Retail Service Design
@Stewniblock – Stew Niblock, works for BT Business, specializes in setting up lines, broadband and mobiles for business

I’ll add any other sites/folk who identify themselves as BT on request.

I work for BT and I’m @steveellwood, but highlight this blog post is not an official BT statement of policy, and was done to provide a quick link.

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Thinking social media, ID and Facebook names

SteveEllwood — Mon, 15 Jun 2009 07:12:46 +0000

Two face

Having seen all the furore about Facebook names, I got mine.

Originally, it is http://facebook.com/steveellwood.

However, you can also find it – and me – at http://steveellwood.com/facebook.

Similarly, I’m http://twitter.com/steveellwood – but you can find me at http://steveellwood.com/twitter.

What’s interesting – to me in any case - is how I ended up with my “branded” pages.

I’d seen Paul Downey, @psd, make a comment about facebook names. I’d a while ago added Anil Dash, @anildash to my friendfeed list – to my shame, I’ll admit I’m still learning what I might do with Friendfeed, so I spotted the Facebook names post I blogged about the other day.

In the comments about that, I saw the approach Ross Rader (@rossrader) took, using the link to his domain.

I twittered about this, and a friend and colleague Rob Collingridge, @robcollingridge, took this up, and implemented it on his domain. I’m like “Wow, was that easy to do?”

Rob sticks up some instructions on his Facebook wall. Drat, my domain is hosted on wordpress.com. Maybe I need to selfhost. I’ll ask.

Another twitter friend, @akaSteve, encourages me, and kindly offers assistance. I already have hosting though, so a day later, my domain is moved, my blog is moved and upgraded – and I can point to Twitter and Facebook from my domain.

All because I saw something on Twitter.
Image Credit: larry&flo

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The Foreign & Commonwealth Office – social media experts?

SteveEllwood — Thu, 05 Feb 2009 17:59:23 +0000

I’ve just remotely attended a really interesting presentation in London [OK, I attended remotely], by Media Snackers who talked about engaging with the young, through social media and so on.

Couple of things:

The world’s changed, and it’s not turning back

used to be their strapline – but they’re now emphasising

cheaper, quicker, sexier

as what the social media stuff can do. Look at their site to see what they are about.
A couple of the points they raised struck me – the takeup of social media amongst the young is astonishing; they highlighted a Forrester report which segment the social media area into

Creators
Critics
Collectors
Joiners
Spectators
Inactives

and this is segmented by age – with the creatives and critics highly represented in 16-24, with spectators and inactives being preponderantly 50+ (like me!)

perhaps nothing too new for some of us – although there are scary figures about the change in media consumption, but something he said struck a chord. More or less:

… a lot of people seem to be getting into the space; I mean, look at the Foreign & Commonwealth Office – they’re a lot of suits, but they’re on Flickr, on YouTube, on Twitter, they blog… where are you? I mean, c’mon guys…

I thought, that can’t be right, can it?
Hmm…
So, I had a brief look, and found a Flickr, YouTube, Twitter and blog platform presence for the Foreign & Commonwealth Office. It may not be exciting, but it looks like they do have a coherent social media strategy.

What are you doing?

If someone looks for you on Flickr, YouTube, Facebook, or Twitter – what will they find? If they search for a blog presence or social media involvement – what will they see?

If you’re not taking part in the conversation… it will go right on. Without you.

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@SouthwestAir responds to questions to La Guardia

SteveEllwood — Thu, 29 Jan 2009 14:32:00 +0000

I’ve posted about corporate use of Twitter before. I like the way it can build a brand’s position and personality.

I really liked this use of a response to a question from Jaunted by the Twitter face of @SouthwestAir (Christi) – and of course, she tweeted about it. Now, that’s a great way to use your Twitter account. They get it.