Is This Future Shock?

musings on how technology is changing my business environment

Archive for the ‘professional’ Category

Drilling into the New Year – what will you find?

with 2 comments

Oil Rigs

Oil Rigs at Rest

New Year, New opportunities

I’m not a great believer in New Year resolutions, often finding them a trite way of setting weak aspirations; however, the happenstance of calendar dates does give an opportunity to both look back, and look forward. So these are “sort of not-resolutions

My last year or two  have been challenging in family and health terms, and some sorting out at work has been testing.

I’m fortunate both with my family and my employer – and I have much to be grateful for, so I thought I’d set out some things I’d like to do.

Blogging: I have sadly neglected my blog, for Twitter, Facebook and occasional Tumblr forays. I am going to share more content here – although I may play a little with both Medium and ghost. Some of it will be technology related; some security; some knowledge management, and some more personal… I’ll try to keep my Scottish Independence thoughts elsewhere.

Coastguard: I’m part of a Search and Rescue Team locally – I intend to work more at this and step up to a more senior team role.

Family & Friends: I intend to make more effort to leave my lovely Scottish eyrie and actually see more of people this year

Personal Development:

  • I have achieved a couple of security qualifications last year, CISSP and SCF; I intend to further my security knowledge and my general architecture knowledge
  • I intend to improve my physical fitness
  • I intend to do more to keep abreast of technology – particularly Internet of Things type activity and cloud based work
  • I will do more outdoor activity, including regular sleeping outdoors – particularly in my hammock that I have used for 8 years on and off.

Work: I have said I’m lucky in my employer; I want to make sure I work with some wider teams in the company and build my contributions across our security and architecture team.

What about you?

Have you any aspirations/goals you’d like to share?

Enhanced by Zemanta

Building strong professional communities through Performance Mgt & HR initiatives

with 3 comments

This post is in response to a request following a light hearted tweet about unlikely papers.

In common with many people in larger corporates, I work in what could loosely be called Professional Services(PS). My knowledge, skills, and experience can be used in internal projects or more enjoyably with opportunities within external companies.

Like many companies, mine organises into groups of professional communities. We arrange people into these by areas of expertise. In our implementation of these, we have two key areas of focus which are skill development and the adoption of appropriate professional methodologies.

The leadership team of each community define the development paths that individuals need to follow within their profession.

This means that, even when moving from assignment to assignment, everyone will have:

  • a clearly visible way of progressing his or her career (while the business gets clear visibility of what skills gaps it has for the future and can take action to address them).
  • a solid base where they can share knowledge, learning and take ownership for their own development.
  • an infrastructure with knowledge sharing, support structure and development pathways that create a true community of expertise.

So far, so good. I’m active in, and have enjoyed my time in Professional Communities. I wonder if it is the same everywhere?

Now, to produce these cohesive communities I’d suggest a key requirement is a willingness to share at least explicit knowledge, if not tacit. The community can then assess the level and experience of its members.

Performance Management
This is key to succesful growth of a community. How do we do this?

Forced ranking/Vitality Curve?
This is a very competitive model, which works against the idea of knowledge sharing – why should I, a B-ranked individual, help you a C-ranked individual. I *need* to look better than you. Rather than spending time sharing my knowledge, or increasing my skills, it might pay me better to game the system. Plenty of office politics, and subtle sledging of my peers.

In a knowledge based organisation, perhaps a System of Profound Knowledge might work better. That, of course is a reference to W.Edwards Deming who highlighted “Seven Deadly Diseases”.

Number 3 was “Evaluation by performance, merit rating, or annual review of performance“.

If you’re in a professional services organisation set up in communities with forced ranking – ask how does this help the community work together?

HR
Difficult to know what to say about this group as they don’t know what to call themselves – but since they are managing the takeon and servicing of the key asset of a PS organisation – the people themselves – they must be key.

To enable a successful Professional Community, there must be really close links with the HR function, with an intimate understanding of the requirements of the community. The procedures followed must be transparent to avoid accusations of favouritism.

HR should provide clear guidance to Professional Communities on strategic issues like knowledge management, retention, professional development.

Does your HR service give clear advice on how to develop your community members – perhaps sticking them in a development bench area? If that’s what they are suggesting, an interesting article by a performance management company suggests that might not be such a good idea, saying keeping people on a bench can *lose* you people.

Do they give clear unequivocal guidance as to how much time should be spent on developing the skills within a community? If not, why not? Google give their engineers “20% time” to work on other projects…

…would 10% time be better for you?

5%?

No? So, how do you think this community is going to work.

Written by SteveEllwood

March 11th, 2008 at 8:22 pm