Is This Future Shock?

musings on how technology is changing my business environment

Social Media & Knowledge Management

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scratching head

Social Media in the Enterprise

I wondered about the impact social media tools were making in knowledge management for the enterprise. We have got some very rapid growth in the takeup of the tools in my company; we have loads of wikis, internal blogs – growing use of Twitter.

I wondered about the difference between *Information* Management & *Knowledge* management.

Thanks to a tweet from @elsua I found my way to an excellent presentation on Knowledge Management given by John Bordeaux (@JBordeaux, since you ask).

As with many of these things, what you can take away from it depends to some extent on your organisational culture. I found it very interesting, particularly the view on

Basic information sharing infrastucture – just do it!

    Enterprise search
    Democratic web publishing
    Social media! Everything 2.0
  • Image Credit: I am K.E.B.

  • Written by SteveEllwood

    February 1st, 2009 at 12:20 pm