Is This Future Shock?

musings on how technology is changing my business environment

Email and its effectiveness…

without comments

At work, we’re having another periodic set of valuable exhortations about email overload – and there are various good practice guidelines coming out.

Valuable, too. But I like the 10:1 email rules from Lars Ploughman

  • 9 people read the email
  • 8 people file the email (in their private folders, thereby duplicating effort)
  • 7 people are interrupted in their work or thoughts when the email arrives
  • 6 people will never be able to find the email again
  • 5 people didn’t actually need to know about the change
  • 4 people joining the project in the next phase wouldn’t have received the email
  • 3 people will be able to find the email again, should they need to
  • 2 people will check back to the email at a later date when they need the information
  • 1 of them will understand the email in context, be able to find it at a later date and action it

So, does that mean more wiki working; more proprietary software; or social networking.

Me? for a project? I’d go for wiki, with links to a controlled repository.

Written by SteveEllwood

November 15th, 2007 at 5:46 pm

Posted in email